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Pricing All prices quoted are GST inclusive and errors and omissions are excepted. All trademarks and logos remain the property of their respective owners.
Ordering At Cartridge Centre Australia, we try to keep life simple. Orders can be placed thru our website, by email, by fax or by telephone.
Payment Cartridge Centre Australia operates on a prepaid system. We accept visa, mastercard and direct debit. All orders are despatched as soon as funds are cleared.
Returns Policy If a cartridge is empty or below the manufacturer?s minimum weight, it will not be credited or replaced. There are no exceptions.
Any order canceled or returned at no fault of Cartridge Centre Australia (excluding faulty products) will incur a 25% restocking fee OR minimum fee of $15, whichever is higher. Any product which is older than 60 days will not be accepted without the express approval of Cartridge Centre Australia.
Warranty
Genuine Cartridges - Cartridge Centre Australia can only credit or replace product returned as faulty upon confirmation of a fault and respective credit or replacement of that product by the manufacturer.
Premium Compatible Toner Cartridges ? Cartridge Centre Australia will credit, replace or refund these cartridges once tested and proven faulty by Cartridge Centre Australia. Please refer to link CCA Guarantee.
To enable credit or replacement of product for faulty cartridges, the following is required;
1. A print sample
2. A copy count for laser toner cartridges. Many of the newer laser and fax machines will generate a status report showing the copy count used for that particular cartridge. Laser toner cartridges returned without a sample print CANNOT and will NOT be investigated.
3. Ink Cartridges must be above the minimum weight stipulated by the OEM as being applicable for return.
4. Any goods returned to Cartridge Centre Australia must be on a freight paid basis. Goods not sent on a prepaid basis will be rejected.
5. There are many occasions where both toner and ink cartridge nozzles are blocked and they can easily be cleared by direction over the telephone or email. On these occasions, if the product is found not to be faulty, the product will be returned to the customer with a print sample and no credit will be provided.
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